PSW Contacts and Resources

Additional PSW Contacts and Resources

eXPRS Express Payment and Reporting System

• Account Reset: Your account will automatically unlock within an hour.
  • If you have continued issues, call 844-874-2788, option #3 - Voicemail only.
  • Email: [email protected]
  • eXPRS User Help Guides page

PSW Employment and Training Resources

• Oregon Home Care Commission: 877-624-6080
• SEIU503 Union and Member Benefits: 844-503-7348
  • Member Benefits: [email protected]
• CareWell SEIU503 Training: 844-503-7348
  • Training: [email protected]
• Public Partnerships (PPL) [Paystubs, Tax Forms, Payroll Documents, Employment Verification]:
  • 888-419-7705
  • [email protected]
  • PPL Program Documents & Payroll Calendar page

Washington County Specific Resources

• General questions: Call our main line at 503-846-3150
• PSW Timesheet questions: Call our Program Specialist line at 503-846-3131 or email them at [email protected]
• PSW Credentialing questions (PEAA, Background Checks):
  • Email our Credentialing Team at:
    • To become a New PSW: [email protected]
    • For Renewing credentials: [email protected]
• Abuse Reporting:
  • To report abuse of an adult experiencing I/DD, call 503-846-6272
  • To report abuse of a child experiencing I/DD, call 855-503-7233
  • 24-Hour Crisis line: 503-291-9111