Management Analyst II

PURPOSE

The Management Analyst II performs a variety of professional management tasks including analysis of administrative, statistical, programmatic, and operational activities in support of County and department functions and programs.

DISTINGUISHING CHARACTERISTICS

The Management Analyst II is the full journey level class within the Management Analyst series. Employees in this class are distinguished from the Management Analyst I by the performance of more difficult and varied analytical work on assignments having greater impact on department operations or County programs and by exercising greater independent judgment and initiative. The Management Analyst II is further distinguished from the Financial Analysts classification series by providing a greater focus on programmatic and operational analysis. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies within the work unit. Assigned projects may include statistical analysis, policy and procedure development, budget development, or other areas specific to the position assignment.

SUPERVISION RECEIVED AND EXERCISED

The Management Analyst II receives direction from assigned management or supervisory staff.
The Management Analyst II may exercise supervision over assigned administrative or professional support staff.

ESSENTIAL JOB DUTIES

Duties may include, but are not limited to, the following:

1. Performs a variety of professional management assignments including analysis of administrative, statistical, programmatic, and operational activities; assists in the administration of program and grants; and provides public information and interdepartmental coordination.

2. Participates in the planning, preparation, implementation, and administration of department or division budgets; develops operational plan projections and documents with direction; and prepares resource and staffing analysis, budget and grant status monitoring reports. Develops and presents recommendations; and drafts resource request reports and documents.

3. Explains program guidelines for/to department or division managers and supervisors; and reviews and evaluates requests to ensure compliance with established guidelines.

4. Researches, interprets, and applies governmental and program regulations; performs analysis including grant monitoring, and regulatory compliance and reporting; and researches program issues.

5. Assists in creating a positive and supportive work environment; enforces a safe workplace; establishes a culture of teamwork and communication; creates a workplace that promotes the organizational values of access and opportunity and actively promotes an environment respectful of living and working in a society accepting of all.

6. Reviews program and operational procedures; recommends and implements changes in operational management programs and procedure.

7. Administers departmental programs of a limited scope.

8. Assists in drafting proposed contracts, tracks contract expenditures, and approves contract invoices for payment within guidelines and authority limits; and researches and resolves contract problems and disputes. Receives and reviews County contracts for proper documentation to ensure compliance with all County legal requirements and standards and transmits contracts for required County approvals and execution.

9. Oversees administrative projects; facilitates agreement with project participants regarding assignments; and ensures completion of work within agreed upon timeline.

10. Conducts research, surveys, studies, and investigations; and prepares recommendations for proposed changes including estimated fiscal and organization impact.

11. Interprets pertinent laws and governmental and departmental regulations to the public, in person and through correspondence.

12. Provides technical assistance to department or division staff by conducting research and drafting documents and materials for review; and develops data collection tools, including surveys and questionnaires. Analyzes program and operational data and develops recommendations to improve productivity and effectiveness.

13. Assembles data and prepares regular and special reports pertaining to the work of the department.

14. Represents the department or organization at meetings with other County departments, external agencies/jurisdictions, and/or the public, as assigned.

15. Develops and utilizes spreadsheets, databases, and other computer applications required to carry out assigned studies, projects, and reports.

16. Assists in reconciling year-end fund balance reports and forecasting multi-year revenues and expenditures at project and program level.

17. Assists in the development and implementation of information systems in coordination with County Information Technology Services (ITS) resources; researches data processing needs and identifies available resources.

18. Researches and answers program and operational inquiries submitted by staff, management, citizens, other municipalities, and the Board.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of:

• Principles and practices of statistical analysis;

• Principles and practices of public administration;

• Principles and practices of data collection;

• Principles and practices of organization and management;

• Financial principles and practices in local government;

• Principles and practices of supervision;

• Organizational processes and design;

• Office practices and procedures including the understanding of technology as applied to business processes; and

• Word processing and spreadsheet software applications, process design tools, and web applications.

Skills to:

• Communicate effectively orally and in writing to convey information to others;

• Exercise judgment in responding to and resolving complex issues;

• Work accurately under pressure and time constraints; and

• Identify complex problems and review related information to develop and evaluate options and implement solutions.

Ability to:

• Research and analyze operational, and organizational problems; evaluate alternatives and reach sound, logical, fact-based conclusions and recommendations;

• Conduct and evaluate surveys and special studies;

• Perform complex analysis and prepare related reports;

• Write clear and concise reports and letters;

• Prepare and deliver oral presentations;

• Present conclusions and recommendations clearly, logically, and persuasively;

• Maintain files, records, and documentation;

• Supervise, train, and evaluate personnel; and

• Establish and maintain cooperative working relationships with individuals and groups who come from diverse backgrounds and represent members of the public, coworkers, and/or vendors.

MINIMUM QUALIFICATIONS

Education and Experience:

• Bachelor's Degree in public or business administration, statistics, accounting, or a related field that provides the required knowledge, skills, and abilities; AND two (2) years of progressively responsible professional experience in administrative, operations, or similar analyses. OR

• Associate Degree in public or business administration, statistics, accounting, or a related field that provides the required knowledge, skills, and abilities; AND four (4) years of progressively responsible professional experience in administrative, operations, or similar analyses. OR

• High School Diploma/GED; AND six (6) years of progressively responsible work experience in administrative, operations, budgetary, and similar analyses, of which at least two (2) years of this experience is in the public sector for a medium or large governmental unit.

ADDITIONAL LICENSES, CERTIFICATES, PHYSICAL ABILITIES AND SPECIALTY REQUIREMENTS

Some positions may be required to pass a criminal background check and/or credit check.