Our service area
Washington County Solid Waste and Recycling handles code enforcement in unincorporated Washington County. Use the MetroMap tool to see if the address in question is in unincorporated Washington County or a city. If the address is in a city, contact that city for information about code enforcement. For urgent issues, call the Sheriff’s Office non-emergency number at 503-629-0111. For emergencies, dial 9-1-1.
Garbage and recycling collection service problems
Washington County does not pickup garbage, recycling, or yard waste. Instead, we issue certificates to eight companies that offer these services. Use the Garbage and Recycling Day tool to find your collection company.
Who do I call if I have questions about my bill?
Call your garbage and recycling company. If the issue is unresolved or you have a charge to dispute, contact Washington County Code Enforcement to request a billing audit.
Who do I call for missed garbage and recycling pickup?
Call your garbage and recycling company.
Who do I call if my cart is missing or damaged?
Call your garbage and recycling company to request a replacement.
Who do I call for a customer service request (pickup request, new bin request, service change)?
Call your garbage and recycling company.
When should I contact Washington County instead of the garbage and recycling company?
Contact us if your garbage and recycling company does not respond after you have reached out, the issue continues after you have tried to resolve it with them, or you are reporting a violation, such as garbage spills or collection bins blocking sidewalks.