Hawthorn walk-in hours
The Hawthorn Walk-in Center offers walk-in services during limited hours of Monday through Friday, 9 a.m.-2 p.m. Even during these times, individuals who need help are encouraged to call the Washington County Crisis Line at 503-291-9111 before going to Hawthorn. The line is answered every day, 24 hours a day, by trained professionals who can help decide the best option for care. This may include providing assistance by phone, referring to other services, arranging a mobile team crisis response, or referring the person to Hawthorn.
If you live in Washington County and are currently in crisis call 503-291-9111.
If you are in immediate, life-threatening danger, call 911.
Everyone needs help sometimes. If you have behavioral health issues (mental health or addictions), sometimes you need help right away. The Hawthorn Walk-in Center provides urgent services for mental health and substance use concerns.
If you do not live in Washington County please contact the county you live in for crisis services:
Clackamas County - 503-655-8585
Columbia County - 503-782-4499
Multnomah County - 503-988-4888
Yamhill County - 1-844-842-8200
How to get help if you live in Washington County
If you have a provider, please contact them first for support. While some offices may be closed during COVID-19, most providers are still offering telephone support to their enrolled clients. They know you best and can provide follow-up care.
Hawthorn is available if you do not have a provider or need help sooner than your provider can offer. Appointments are not necessary. It is helpful to call ahead so staff can help you decide the best option for care. Please call our Crisis Line at 503-291-9111 for assistance.
If you need help during hours that the Hawthorn Walk-In Center is closed, please call the 24-hour Washington County Crisis Line at 503-291-9111.
All ages are welcome at the center. A special family waiting area is available for young children or youth. Larger counseling rooms can accommodate family and friends.
When to seek help
Seek help if you or someone you care about is experiencing any of the following:
- Confused thinking
- Prolonged depression (sadness or irritability)
- Feelings of extreme highs and lows
- Excessive fears, worries and anxieties
- Social withdrawal
- Dramatic changes in eating or sleeping habits
- Strong feelings of anger
- Strange thoughts or beliefs (delusions)
- Seeing or hearing things that aren’t there (hallucinations)
- Growing inability to cope with daily problems and activities
- Suicidal thoughts
- Numerous unexplained physical ailments
- Substance use
What to expect
Services at the Hawthorn Walk-in Center include:
- Crisis counseling
- Education regarding mental health and addiction
- Peer support
- Connection to treatment providers and other social services
It might be possible to accomplish all of this in one visit, or we may ask you to come back for a follow-up.
There is no out-of-pocket cost for seeking help at the center. If you have insurance, we may bill for the service. If you are uninsured, there is no cost.
All conversations are confidential. If you are seeing a counselor or medical provider, we will ask if you are willing to sign a release of information document so we can coordinate your care with them.
The center is professionally staffed by LifeWorks NW Support is provided by counselors and trained peers who have lived experience with mental health challenges and/or addiction.
Hawthorn Walk-In Center
Hillsboro, Oregon 97124