New Website Design Streamlines Access to County Services and Information
Following a multi-year planning and development process, including public surveys and targeted community engagement, Washington County replaced its website today with a new design and improved capabilities. The look, feel and navigation of the redesign are meant to make access to information and online services easier. A new domain name was also created for the site at www.washingtoncountyor.gov.
Specifically, the improvements are intended to provide:
- a more aesthetically pleasing, readable and mobile-friendly visitor experience, including enhanced search capability,
- a more efficient use of communication technology, and
- a task-based environment that allows visitors to get more business done with the County more quickly.
The redesign was informed by extensive feedback from a variety of stakeholders including surveys of website users and County staff, as well as listening sessions and focus groups with community-based and culturally specific organizations.
The website redesign project also includes new email addresses for staff that reflect the new domain name. Emails addressed to County staff should be sent using the following format: [email protected].
As stated by Board Chair Kathryn Harrington, "This intensive effort to update and streamline the County website has been underway for over two years and I'm extremely pleased with the results. This is a huge accomplishment that has allowed us to transform the website into a digital gateway to a wide variety of public services and information."
The public is encouraged to contact the Project Team with any suggestions for refinements or other feedback related to the new website.