Resources for Current Tenants and Participants

The Department of Housing Services creates pathways out of homelessness, promotes housing stability, and invests in affordable communities for Washington County and our residents.

The Washington County Department of Housing Services serves more than 6,000 households annually, through rent assistance, public housing, affordable housing and homeless services. If you are currently receiving services from the Department of Housing Services, you can find more resources on these pages.

Opportunities for Residents

Learn more about different programs and opportunities for households receiving assistance.

Reporting Changes

Information for current clients who need to report a change in income, also called an interim recertification.

Request Maintenace

Residents of Public Housing owned and operated by the Washington County Department of Housing Services may use this form to request maintenance.

Reasonable Accommodation

Information on the reasonable accommodation policy & how to request reasonable accommodation.

Know your rights

Learn more about your rights as a tenant or property owner.

Electronic Funds Transfers and U.S. Bank ReliaCard®

Information regarding Electronic Funds Transfers and Reliacard for program participants.

FAQs

Learn more about our Resident Advisory Board here.

If you pay your monthly rent to the Department of Housing Services, you are probably a resident of Public Housing.

If you pay a portion of your total monthly rent to a landlord, and the Department of Housing Services pays the rest of your rent, you probably have a Section 8 Housing Choice Voucher.

Check our staff list.

You must immediately report any changes in:

The income of anyone in your household age 18 or older, and
Changes in who is living with you

Changes must be reported in writing. You may download a form for reporting the change on our Interim and Annual Recertifications page.

If you are aware of someone who is receiving rental assistance from the Department of Housing Services who you believe is not following the rules of the program, please contact the client's case worker.

All allegations of fraud are investigated. However, please be aware that due to confidentiality rules, we cannot confirm or deny whether or not any person receives rental assistance from the Department of Housing Services. We also cannot disclose to you the results of any investigation of alleged fraud.

If you live in Public Housing, call our Maintenance Line at 503-846-4796 or fill out an Online Maintenance Request.

If you do not live in Public Housing, contact your landlord or property manager.

A grievance is a formal complaint, generally submitted in writing. If you need assistance in completing the form, please contact us 503-846-4794.

Housing Services Grievance Policy

Form to submit a grievance