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Service Interruptions

Sign up for real-time garbage and recycling service alerts and interruptions and learn more about collection changes during a severe weather event.

Find real-time garbage and recycling collection service alerts and interruptions on the Garbage & Recycling Day tool. To receive alerts on your mobile device, download the Garbage and Recycling Day app on the AppStore or GooglePlay. Please contact your city office or collection company if your property is in a city.

Why wasn't my garbage or recycling collected?

Your garbage and recycling company may delay or cancel your pick-up when conditions make collection unsafe.

What should I do if I cannot set out my carts at the curb because of ice or bad weather?

Contact your garbage and recycling collection company if you cannot set out your carts due to bad weather conditions.

Who do I contact for missed garbage and recycling pick-up?

Contact your garbage and recycling collection company or check their website for the latest service information.

How do I find out who my garbage and recycling collection company is?

To find your garbage and recycling collection company , use the Garbage & Recycling Day tool and enter your address. Contact your service provider for up-to-date collection information in your area.

My regular pick-up was missed. What should I do with the extra garbage, recycling and yard debris?

Check out the instructions on Managing Extra Materials during a service interruption event.

Will I be charged for extra materials?

You can set out up to twice the volume of your regular garbage and yard debris service following a collection interruption for no extra charge. If prepared correctly and set next to your regular collection bins, there is never an additional charge for extra mixed recycling or glass recycling.

Will I receive a credit for the day(s) my collection service was missed?

Since there is no additional charge for extra materials missed during the service interruption, no billing credit will be applied. See your city’s web pages for charges, rules and regulations if you are not located in unincorporated Washington County.

What rules must my garbage and recycling collection company follow for delayed or missed pickups?

Garbage and recycling collection companies must follow county and city rules. Contact your city or view rules for Unincorporated Washington County areas.