The Washington County Department of Assessment and Taxation serves as a Passport Acceptance Facility; however, we do not issue passports directly. Instead, completed applications, along with fees and all required documents, are sent to a U.S. Department of State Processing Facility for passport issuance. Please note that we cannot anticipate every unique situation, so it is your responsibility to gather the necessary information before applying.
Services
- accepting applications for new passports
- renewing passports that aren’t eligible for renewal by mail
- expediting passport applications
We do not take passport photos.
We do not accept credit or debit cards.
We only accept the form DS-11.
Hours of Passport Acceptance
- Monday - by appointment only
- Tuesday - by appointment only
- Wednesday - no appointment is needed.
- Limited walk-ins from 9 am - 11 am and 2 pm - 4 pm.
- There is a limit of 20 applications in the morning and 20 applications in the afternoon.
- A number system will be in place, managed by a passport agent on a first-come, first-served basis. A number will only be given to those who meet ALL required criteria. Please see the required criteria for appearing before an Agent.
- Thursday - by appointment only
- Friday - by appointment only
The office is located at the Public Services Building, 155 N. First Ave, Suite 130, Hillsboro, OR 97124
Passport information
You must appear before an authorized acceptance agent if:
- You have not been issued a U.S. passport within the last 15 years.
- You have never had a U.S. passport before.
- You were under the age of 16 when your current passport was issued.
- Your current passport was lost, stolen, or damaged.
All minor children must appear in person when applying.
Routine processing time is currently 4 - 6 weeks.
There are some situations when a passport may not be required.
- CHILDREN OR GROUPS OF CHILDREN TRAVELING BY LAND OR SEA: Mexico & Canada by land or sea
- CRUISE SHIP: Cruise ship passengers information and Cruise Ship travel tips
Contact information
Phone: 503-846-8741
Recorded passport information line: 503-846-3979
Location
Department of Assessment & Taxation
155 N First Avenue, Suite 130
Hillsboro, Oregon 97124