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Passports

Hours of operation, services, and exceptions to needing a passport.

Important Announcement

Beginning July 14, 2025, passport services in Washington County will require an appointment, with limited walk-in availability offered on Wednesdays. Visit our passport webpage for more information.

The Washington County Department of Assessment and Taxation serves as a Passport Acceptance Facility; however, we do not issue passports directly. Instead, completed applications, along with fees and all required documents, are sent to a U.S. Department of State Processing Facility for passport issuance. Please note that we cannot anticipate every unique situation, so it is your responsibility to gather the necessary information before applying.

Services include:

  • accepting applications for new passports
  • renewing passports that aren’t eligible for renewal by mail
  • expediting passport applications

We do not take passport photos.

We do not accept credit or debit cards.

We only accept the form DS-11.

Hours of Passport Acceptance

Monday, Tuesday, Thursday and Friday we are available by appointment only. On Wednesdays we are available for limited walk-ins from 9am -11am and 2pm - 4pm.

Passport hours pict

* No appointment is needed on Wednesdays. There is a limit of 20 applications in the morning and 20 applications in the afternoon. A number system will be in place, managed by a passport agent on a first-come, first-served basis. A number will only be given to those who meet ALL required criteria. Please see the required criteria at: Appearing before an Agent.

The office is located at the Public Services Building, 155 N. First Ave, Suite , Hillsboro, OR 97124.

Passport information

You must appear before an authorized acceptance agent if:

  • You have not been issued a U.S. passport within the last 15 years.
  • You have never had a U.S. passport before.
  • You were under the age of 16 when your current passport was issued.
  • Your current passport was lost, stolen, or damaged.

All minor children must appear in person when applying.

Routine processing time is currently 4 - 6 weeks.

There are some situations when a passport may not be required.

  1. CHILDREN OR GROUPS OF CHILDREN TRAVELING BY LAND OR SEA: Mexico & Canada by land or sea
  2. CRUISE SHIP: Cruise ship passengers information and Cruise Ship travel tips

Schedule Passport Appointment Here

Contact information

Phone: 503-846-8741

Recorded passport information line: 503-846-3979

Location

Department of Assessment & Taxation

155 N First Avenue
Suite 130, MS 9
Hillsboro, Oregon 97124

Hours and directions

View all county locations