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Resources for Schools and Youth-Serving Organizations

Resources to help school social workers and youth-serving organizations connect children, youth and families to mental health support.

Our goal with this page is to make it easier for school social workers and those who work at youth-serving organizations to assist children, youth and their families access mental health resources in Washington County.

Crisis supports

  • If you or someone you know is in immediate danger, call 911 or go to the nearest emergency department.
  • 24/7 Crisis Line: If you or someone you know is experiencing a mental or behavioral health crisis, call the Washington County Crisis Line at 503-291-9111.
  • Crisis Line staff can connect you with the Hawthorn Walk-In Center:
    • 5240 NE Elam Young Parkway, Suite 100 in Hillsboro next to the Hawthorn Farm MAX stop.
    • Services are provided at no cost to the individual regardless of insurance.

Accessing mental health resources and navigating insurance

The best way to find available mental health treatment services is by contacting the insurance agency specific to the youth and family. Listed below are some general state and private insurances: On the back of each insurance card is a customer service phone number if you need additional help understanding plan coverage.

State Medicaid Insurance:

Oregon Health Plan 800-273-0557

Care Oregon 503-416-4100

Trillium Community Health Plan 877-600-5472

Yamhill Community Care 855-722-8205

Private insurance:

Kaiser 503-249-3434

Providence 503-215-9369

Moda 503-624-9382

PacificSource 888-691-8209

Care coordination

To access behavioral and mental health care coordination through Oregon Health Plan and private insurance, call the youth’s insurance and request to speak with an exceptional needs care coordinator. They will help you and the family navigate additional supports.

Intensive Care Coordination

Intensive care coordinators (ICC) assist individuals on OHP experiencing a higher level of behavioral health needs. We have English and Spanish speaking care coordinators who serve both youth and adults.

Wraparound Care Coordination

Wraparound is a team-based planning process that supports youth on OHP who experience complex behavioral health needs. Wraparound has English and Spanish speaking care coordinators and supports youth and their families.

For more information

For additional help or a complex case consultation, contact [email protected] at 503-846-4595 or 971-416-2765.

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