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Medicare Help

Provides information on how Medicare recipients can access help in understanding their insurance benefits.

Medicare help is provided in Washington County by trained volunteers in the Senior Health Insurance Benefits Assistance (SHIBA) program. The counselors are highly trained and offer FREE Medicare counseling.

SHIBA counselors can assist you in the following ways:

  • If you have questions about your current Medicare insurance
  • If you need help understanding Medicare
  • If you need help choosing a new health plan for the next year
  • If you have questions about your Medicare billing

SHIBA counselors can be reached by calling 503-846-3094. Please leave a brief message with your name, phone number, city you live in and if you would prefer help in a language other than English. Our counselors use interpreters so we can serve you in your native language.

2022 Medicare Guide

Walk-in Medicare counseling is available beginning in May of 2022 at the following locations:

Hillsboro Senior Center on the second Wednesday of the month from 12-2 p.m.
Marjorie Stewart Senior Center on the second Wednesday of the month from 12-2 p.m.
Elsie Stuhr Center on the third Wednesday of the month from 12-2.