Medicare open enrollment runs from Oct. 15 through Dec. 7
Do you have questions about what plan is right for you in 2027? Do you need assistance with changing your Prescription Drug Plan or your Advantage Plan? Trained and certified Medicare counselors with the SHIBA program can help. They will answer your questions and help you weigh your options so you can choose the right plan for you. Interpretation in other languages available upon request.
Help sessions during open enrollment period
Walk-ins only
- DAVS, 5240 NE Elam Young Pkwy. Fri. 10 a.m.-3 p.m.
- Hillsboro Senior Center, 750 SE 8th Ave. Weds. 12-2 p.m.
Appointments required. Call 503-846-3094.
- DAVS, 5240 NE Elam Young Pkwy., Mon-Thurs, 10 a.m.-3 p.m.
- Elsie Stuhr, 5550 SW Hall Blvd., Thurs. 11 a.m.-2 p.m.
- Juanita Pohl, 8513 SW Tualatin Rd., Fri. 12:30-3:30 p.m.
- Marjorie Stewart Senior Community Center, 21907 SW Sherwood Blvd., Weds. 12-3 p.m.
- Scappoose Senior Center, 33342 SW Meadow Dr., Thurs. Oct. 15, Oct. 29, Nov. 12, Dec. 3, 10 a.m.-1 p.m.
- Tigard Senior Center, 8815 SW Omara St. Thurs. Oct. 22, Oct. 29, Nov. 12, Nov 19 and Weds. Nov. 25 and Dec. 2, 11 a.m.-2 p.m.
Please note: No sessions on November 11, 26 or 27.
How to prepare for your SHIBA appointment
You can make the most of your time with your SHIBA volunteer by doing a few things ahead of time and bringing certain items to your appointment. Here's what you'll need:
- Medicare card and other insurance cards.
- List of current medications, including dosage and how you take the medicine (e.g., tablet, pill, inhaler). If possible, enter this data into your Medicare.gov account before your appointment.
- Your Medicare.gov login information. If you don’t already have a login, please create one ahead of time.
- Information on whether you have QMB, SMB, SMF (state programs that help you pay for your Medicare premiums) or Extra Help (federal program that helps you pay for your Part D premium and prescription costs).
- Any notices you've received from SSA, Oregon Department of Human Services or CMS-Medicare that pertain to your reason for scheduling an appointment.
- OHP card (if you have one) from your coordinated care organization or from the Oregon Health Authority.
- Please know what your current insurance plan is. If you don’t know it, you can call Medicare and ask them.
Medicare assistance is available throughout the year
Even when it's not open enrollment time, you can still get free and neutral Medicare help with trained and certified Medicare counselors with the SHIBA program. They will answer your questions and help you weigh your options so you can choose the right plan for you.
Medicare help is provided in Washington County by trained volunteers in the Senior Health Insurance Benefits Assistance (SHIBA) program. The counselors are highly trained and offer FREE Medicare counseling.
SHIBA counselors can assist you in the following ways:
- If you have questions about your current Medicare insurance
- If you need help understanding Medicare
- If you need help choosing a new health plan for the next year
- If you have questions about your Medicare billing
SHIBA counselors can be reached by calling 503-846-3094. Please leave a brief message with your name, phone number, city of residence, and indicate if you would prefer help in a language other than English. Our counselors use interpreters so we can serve you in your native language.
Looking for a class? The Oregon State SHIBA network maintains a list on its classes web page. Classes are held on various dates and times to accommodate schedules. Additional classes are posted as they become available, so please check back often for new offerings.