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Get Help & Housing Resources

These frequently asked questions may help you learn more about housing options available to help you and your family.

The Washington County Department of Housing Services manages a wide array of programs ranging from offering numerous affordable housing and public housing properties to day centers and shelters. The department also operates an extensive rental assistance program division. For more details, please visit this section's related pages.

The department has listed several resources below as a public service and are not affiliated with the County unless noted. Information contained in these lists may change without notice. A list of frequently asked questions that may help you learn more about housing options available is included as well:

Housing Resources
Purchasing a Home
Home Repair | Mortgage Assistance | Foreclosure Counseling
To submit a grievance or complaint

A grievance is a formal complaint, generally submitted in writing. If you need assistance in completing the form, please contact us 503-846-4794.

Form to submit a grievance


All affordable apartment communities have income guidelines, which can be found on pages for each property in the apartment communities page.  In addition, there are specific requirements to participate in our voucher and housing programs. Each of our apartment communities screen applicants to ensure they meet criteria.

For most affordable apartment communities, you can contact the leasing office directly to see if there are apartments available. For properties operated by the County, waitlists are managed at our office. The contact information for each leasing office is listed here. Waitlists are currently opened every 2-7 years on average depending on availability. To see if current waitlists are open, please click here.

Emergency shelter programs are available throughout Washington County for people who are unsheltered. Unique sheltered programs are designed to help youth, families with children, medically fragile adults, couples, and even support people who have pets.

Washington County manages a centralized waitlist to determine which shelter program will work best for your needs, and the wait can be between 1 week to 6 months long. Please call Community Connect to get on the shelter waitlist.

There are limited resources to help income-eligible families pay their rent to avoid eviction or losing their rental home. Please contact Community Action to find out about eviction prevention resources and how to apply.

There are several drop-in centers available in Washington County to help people access basic needs like showers, food resources, hygiene supplies and connect with case management services to start working towards housing. See this list of available hours and locations for drop-in centers and access programs.

There are many providers of affordable housing and support services in our community.

The Rose City Resource Guide is a good place to find information on housing and other services.

For immediate short-term help, call Community Connect at 503-640-3263 to find out how to access shelters or other emergency housing programs.

You can also call 211 (from cell phones, call 503-222-5555) to talk to someone about resources that may be available.

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