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Get Help & Housing Resources

These frequently asked questions may help you learn more about housing options available to help you and your family.

Change of Address

Our new location as of 09/12/2022 is Adams Crossing at 161 NW Adams Ave, Suite 2000, MS 63, Hillsboro, OR 97124. The lobby is located on the 2nd floor and we look forward to welcoming you!

Please note the resources listed here are provided as a public service by the Washington County Department of Housing Services. These resources are not affiliated with the Department or Washington County unless noted. Information contained in these lists may change without notice. Moreover, what follows is a list of frequently asked questions that may help you learn more about housing options available to help you and your family:

Housing resources

HUD Subsidized Apartments in Oregon

Landlord/tenant issues 

Community Alliance of Tenants--503-268-0130

Fair Housing Council of Oregon--503-223-8295

Center for Mediation and Dialogue--503-526-3733

HUD Housing Discrimination Hotline--800-669-9777

Purchasing a home

Portland Housing Bureau--503-823-2375

Portland Housing Center--503-282-7744

West Tuality Habitat for Humanity--503-359-8459

Fannie Mae Homeowners Resources--800-232-6643

Home repair | Mortgage assistance | Foreclosure counseling

Community Action Weatherization Program--503-648-6646

Habitat For Humanity Home Repair & Preservation--503-844-7606

Rebuilding Together--503-644-4544

Clean Energy Works--855-870-0049

Oregon Homeowners Stabilization Initiative

Services for seniors and persons with disabilities

Imagine Possibilities--503-649-6110

Independent Living Resources--503-232-7411

Washington County Department of Aging and Veterans Services--503-640-3489

State of Oregon - Services for Seniors and Persons with Disabilities

State of Oregon - Mental Health Services

Emergency assistance (food, clothing, misc.)

State of Oregon, Department of Human Services

Beaverton office--503-646-9952
Tigard office--503-670-9711
Hillsboro office--503-648-8951
Find your local office

Low Income Energy Assistance Program--503-648-6646

Mental health and counseling

Domestic Violence Resource Center 24-Hour Hotline--503-469-8620

Oregon Family Support Network--503-363-8068

Trauma Intervention Program --503-823-3937

LifeWorks Northwest--503-645-3581

Washington County Crisis Line--503-291-9111

National Suicide Prevention Lifeline--800-273-8255

Veteran's services

Disability, Aging, and Veteran Services--503-846-3060

Portland Veteran's Medical Center--503-220-8262

Hillsboro Veteran's Community-Based Outpatient Clinic --503-906-2000

Veteran Community Resource and Referral Center--503-808-1256

VASH Program information


All affordable apartment communities have income guidelines, which can be found on pages for each property in the apartment communities page.  In addition, there are specific requirements to participate in our voucher and housing programs. Each of our apartment communities screen applicants to ensure they meet criteria.

For most affordable apartment communities, you can contact the leasing office directly to see if there are apartments available. For properties operated by the County, waitlists are managed at our office. The contact information for each leasing office is listed here. Waitlists are currently 2-7 years on average and are only opened once it is estimated that several properties will have availabilities within a year. To see if current waitlists are open, click here.

Emergency shelter programs are available throughout Washington County for people who are unsheltered. Unique sheltered programs are designed to help youth, families with children, medically fragile adults, couples, and even support people who have pets.

Washington County manages a centralized waitlist to determine which shelter program will work best for your needs, and the wait can be between 1 week to 6 months long. Please call Community Connect to get on the shelter waitlist.

There are limited resources to help income-eligible families pay their rent to avoid eviction or losing their rental home. Please contact Community Action to find out about eviction prevention resources and how to apply.

There are several drop-in centers available in Washington County to help people access basic needs like showers, food resources, hygiene supplies and connect with case management services to start working towards housing. See this list of available hours and locations for drop-in centers and access programs.

There are many providers of affordable housing and support services in our community.

The Rose City Resource Guide is a good place to find information on housing and other services.

For immediate short-term help, call Community Connect to find out how to access shelters or other emergency housing programs.

You can also call 2-1-1 (from cell phones, call 503-222-5555) to talk to someone about resources that may be available.